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This website is operated by DewCura. Throughout the site, the terms “we”, “us” and “our” refer to DewCura. We offer this website, including all information, tools, and services available from this site to you, the user, conditioned upon your acceptance of all terms, conditions, policies, and notices stated here.
By visiting our site and/or purchasing something from us, you engage in our “Service” and agree to be bound by the following terms and conditions (“Terms of Service”, “Terms”), including those additional terms and conditions and policies referenced herein and/or available by hyperlink. These Terms of Service apply to all users of the site.
Please read these Terms of Service carefully before accessing or using our website. By accessing or using any part of the site, you agree to be bound by these Terms of Service.
By agreeing to these Terms of Service, you represent that you are at least the age of majority in your state or province of residence.
You may not use our products for any illegal or unauthorized purpose nor may you, in the use of the Service, violate any laws in your jurisdiction (including but not limited to copyright laws).
A breach or violation of any of the Terms will result in an immediate termination of your Services.
We reserve the right to refuse service to anyone for any reason at any time. You understand that your content (not including credit card information), may be transferred unencrypted and involve transmissions over various networks. Credit card information is always encrypted during transfer over networks.
We are not responsible if information made available on this site is not accurate, complete, or current. The material on this site is provided for general information only and should not be relied upon or used as the sole basis for making decisions without consulting primary, more accurate, or more complete sources of information. Any reliance on the material on this site is at your own risk.
Prices for our products are subject to change without notice. We reserve the right at any time to modify or discontinue the Service (or any part or content thereof) without notice at any time. We shall not be liable to you or to any third-party for any modification, price change, suspension, or discontinuance of the Service.
Certain products or services may be available exclusively online through the website. These products or services may have limited quantities and are subject to return or exchange only according to our Return Policy.
We have made every effort to display as accurately as possible the colors and images of our products that appear at the store. We cannot guarantee that your computer monitor's display of any color will be accurate.
We do not warrant that the quality of any products, services, information, or other material purchased or obtained by you will meet your expectations.
We reserve the right to refuse any order you place with us. We may, in our sole discretion, limit or cancel quantities purchased per person, per household, or per order. In the event that we make a change to or cancel an order, we may attempt to notify you by contacting the e-mail and/or billing address/phone number provided at the time the order was made.
You agree to provide current, complete, and accurate purchase and account information for all purchases made at our store.
Certain content, products, and services available via our Service may include materials from third-parties. Third-party links on this site may direct you to third-party websites that are not affiliated with us. We are not responsible for examining or evaluating the content or accuracy and we do not warrant and will not have any liability or responsibility for any third-party materials or websites.
If, at our request, you send certain specific submissions (for example contest entries) or without a request from us you send creative ideas, suggestions, proposals, plans, or other materials, whether online, by email, by postal mail, or otherwise, you agree that we may, at any time, without restriction, edit, copy, publish, distribute, translate and otherwise use in any medium any comments that you forward to us.
Your submission of personal information through the store is governed by our Privacy Policy.
Occasionally there may information on our site or in the Service that contains typographical errors, inaccuracies, or omissions that may relate to product descriptions, pricing, promotions, offers, product shipping charges, transit times, and availability. We reserve the right to correct any errors, inaccuracies, or omissions, and to change or update information or cancel orders if any information in the Service or on any related website is inaccurate at any time without prior notice.
In addition to other prohibitions as set forth in the Terms of Service, you are prohibited from using the site or its content: (a) for any unlawful purpose; (b) to solicit others to perform or participate in any unlawful acts; (c) to violate any international, federal, provincial or state regulations, rules, laws, or local ordinances; (d) to infringe upon or violate our intellectual property rights or the intellectual property rights of others.
These Terms of Service and any separate agreements whereby we provide you Services shall be governed by and construed in accordance with the laws of the United States.
You can review the most current version of the Terms of Service at any time at this page. We reserve the right, at our sole discretion, to update, change or replace any part of these Terms of Service by posting updates and changes to our website. It is your responsibility to check our website periodically for changes.
Questions about the Terms of Service should be sent to us at support@dewcura.com.
⚠️ Merchant Notice regarding Disputes & Chargebacks: We strive for 100% customer satisfaction. If you are unsatisfied with your order, facing delivery delays, or received a damaged product, please contact our 24/7 Support Team at support@dewcura.com first. Opening a bank dispute or chargeback without contacting us delays the resolution process. We guarantee to resolve all legitimate issues within 24–48 hours.
⚠️ By completing your purchase on DewCura, you explicitly agree to the following terms regarding billing and dispute resolution:
1. **Mandatory Support Contact:** In the event of a shipping delay, broken/damaged packaging, or dissatisfaction with product results, you agree to contact DewCura Support directly at **support@dewcura.com** or via our Live Chat before contacting your bank or credit card issuer.
2. **Hygiene & Safety Policy:** Due to the personal care nature of Oral Care and Skin Care items, opened or used products cannot be returned or refunded under standard buyer remorse. If you experience adverse skin reactions or product issues, we provide replacement options or store credit upon direct notification to our team.
3. **Chargeback Violations:** Filing an unauthorized chargeback or "Friendly Fraud" dispute (claiming you didn't receive an item that shows 'Delivered' via tracking, or claiming an unauthorized charge for a purchase you made) is a strict violation of our terms.
4. **Legal Evidence Submission:** We actively contest all fraudulent chargebacks. In the event of a dispute, DewCura will automatically submit your complete transaction history, IP address, device fingerprint, matching AVS/CVV verification logs, and carrier-certified delivery tracking proof to your financial institution. Fraudulent claims will result in immediate cancellation of your account and permanent blacklisting from our platform.
