Help Center

Please use the below form. You can also call customer service on +1 (973) 435-3638.

Contact Us

If you have an issue or question that requires immediate assistance, you can click the button below to chat live with a Customer Service representative.

Please allow 3 - 5 business days from the time your package arrives back to us for a refund to be issued.

Contact Us About us

Product & Ingredients

1. Are DewCura skin care products suitable for sensitive skin?

2. Are your oral care products safe for daily use and enamel-safe?

3. Where can I find the full ingredient list for a product?

Orders & Shipping

1. How can I track my order?

2. How long does shipping take?

3. Can I change my shipping address after placing an order?

Payments & Security

4. What payment methods do you accept?

5. Is my payment information secure?

Returns & Refunds

6. What is your return policy?

7. How long will it take to receive my refund?

Customer Support

8. How can I contact customer support?

⚠️ Merchant Notice regarding Disputes & Chargebacks:We strive for 100% customer satisfaction. If you are unsatisfied with your order, facing delivery delays, or received a damaged product, please contact our 24/7 Support Team at support@dewcura.com first. Opening a bank dispute or chargeback without contacting us delays the resolution process. We guarantee to resolve all legitimate issues within 24–48 hours.